The software as a service (SaaS) market has seen a huge upswing in the past decade. The industry is producing market-leading solutions for businesses and end-users. Due to the pandemic, remote work has increased and this change is well-supported by the SaaS industry. From sales and marketing to human resources and development, each department is using SaaS products in one way or the other. The SaaS revenue is expected to reach $623 billion by 2023. Today, SaaS organizations are operating in more than 100 countries and they utilize the power of cloud services to provide seamless communication.